SMS and Text Messaging Privacy

When someone communicates with The Turning Point by text message, we may collect their mobile phone number, message content, conversation history, opt-in and opt-out records, and related messaging information.

 

We use this information to respond to messages, provide support, coordinate volunteer and service-related communications, manage messaging preferences, maintain security, and comply with applicable legal and telecommunications requirements.

 

We do not sell, rent, or share mobile phone numbers, SMS consent, or text messaging information with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only as necessary to operate our messaging services, maintain security, or meet applicable legal requirements, subject to our confidentiality obligations.

 

You may opt out of SMS communications by replying STOP or request assistance by replying HELP.

 

SMS Terms and Conditions

The Turning Point uses SMS messaging for conversational, non-marketing communications, including responses to inquiries, survivor support, service coordination, and volunteer notifications.

 

By initiating a text conversation with us, you agree to receive responses related to your inquiry. Other ongoing text notifications are sent only with appropriate consent.

 

Message frequency varies. Message and data rates may apply.

 

You may opt out at any time by replying STOP. After opting out, you may receive one final confirmation message. Reply HELP for assistance or contact The Turning Point at (972) 985-0951.

 

Mobile carriers are not liable for delayed or undelivered messages.

 

Please review our SMS and Text Messaging Privacy statement for information about how we collect, use, and protect messaging information.