Career Openings

• Advocacy & Volunteer Program Manager

• Community Engagement Specialist

• Volunteer Coordinator

Job Descriptions

Advocacy & Volunteer Program Manager

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Reports to: Sr. Director of Programs

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Summary: The Advocacy & Volunteer Program Manager is responsible for oversite of the agency’s volunteer and advocate program at both Plano and Dallas locations.

The Advocacy & Volunteer Program Manager will ensure on-going training and maintenance of volunteer victim advocates and staff victim advocates providing direct services to clients.

Advocacy & Volunteer Program Manager will also provide direct crisis advocacy, outreach and accompaniment to clients including responding to calls, assessing need for follow up and resources, and interface with clinical team regarding clients’ service needs.

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Duties:

1. Provide advocacy, crisis intervention on the phone and on site (accompaniment to hospital and Law enforcement) as needed for any client.

2. Supervise all aspects of the Volunteer program at both Dallas satellite and Plano locations.

3. Responsible for oversite of the Dallas Methodist Golden Cross satellite location including case management and legal advocacy services.

4. Train and maintain volunteer Victim Advocates and staff Victim Advocates.

5. Schedule crisis advocacy services to ensure victims have access to 24/7 advocacy.

6. Organize on-going in-service training for advocates.

7. Maintain and renew volunteer program OAG certification.

8. Provide feedback to Victim Advocates to ensure clients receive the highest level of advocacy services.

9. Provide assistance and support for Victim Advocates as needed and when requested.

10. Document all activities and maintain records for grant reporting.

11. Perform other duties as assigned.

Qualifications Required:

1. Knowledge of crisis advocacy and volunteer management.

2. Excellent listening, oral and writing skills.

3. Strong public relation skills.

4. Non-judgmental, non-prejudice, and accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance or economic status.

5. Availability to provide phone coverage for shifts if a volunteer cannot be found.

6. Must be able to provide own transportation.

Education Requirements:

• A Bachelor’s degree in a social service, mental health or related field is required, Master’s preferred.

• Minimum of 2 years’ experience in victim and/or crisis services required

• Knowledge of Spanish and fluency in the language is desirable.

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To apply, email resume and cover letter to careers@theturningpoint.org

Community Engagement Specialist

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Reports to: Sr. Director of Programs

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Summary: Works across all departments reporting to the Primary Prevention Coordinator. Maintains collaborative relationships with community partners and seeks to develop new opportunities for outreach activities in the community. Educate and engage the public about sexual assault issues on behalf of The Turning Point (TTP).

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Duties:

1. Create community engagement through the following:

   • Social Media

   • Newsletter

   • Website

   • Development of effective collateral materials

2. Schedule and attend various community outreach events to network with community service providers and spread awareness of TTP’s sexual assault programs and services

3. Provides education and training to area business, civic, religious, and services entities

4. Develops and leads awareness campaigns and represents organization at area networking, coalition, and fundraising events

5. Collaborate with TTP staff to establish corporate partnerships and support donor stewardship processes for continued engagement

6. Collects and maintains data for program documentation and record keeping

7. Other duties as needed and directed by supervisor

Qualifications Required:

1. Knowledge of current issues related to sexual violence.

2. Excellent public speaking and presentation skills.

3. Experience with social media and all forms of mass communication.

4. Skilled at designing attractive digital content such as online flyers and social media posts

5. Complete 40 hours of mandated Sexual Assault Advocacy training and provide hotline and hospital advocacy as needed per organization policy.

6. Bilingual (Spanish) preferred but not required

7. Proficient in Microsoft Office

Education Requirements:

1. Bachelor’s degree from an accredited college or university in Communications, Marketing, Public Relations, or related field.

2. Experience or training related to issues involving sexual violence is preferred

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To apply, email resume and cover letter to careers@theturningpoint.org

Volunteer Coordinator​

Reports to: Advocacy & Volunteer Program Manager

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Summary: The Volunteer Coordinator reports directly to the Advocacy & Volunteer Program Manager and is responsible for recruitment, retention, and development of The Turning Point volunteers. The Volunteer Coordinator is responsible for volunteer supervision and provides professional staff support to all volunteers. The Volunteer Coordinator works closely with the Community Outreach and Education Manager to ensure that The Turning Point has a volunteer presence in the community and volunteers provide effective, client-centered services.

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Duties:

1. Assist in the recruiting, screening, interviewing and training of new volunteers

2. Schedule volunteers for outreach events

3. Help develop ongoing strategies for advocacy training

4. Maintain timesheets for volunteers

5. Assist with volunteer appreciation events

6. Develop and implement a recruitment plan for volunteers

7. Develop and implement a retention plan for volunteers

8. Participate in annual volunteer evaluations

9. Assist with identified volunteer needs

10. Attend in-service trainings and assist with crisis coordination if requested

11. Be available for crisis advocacy coverage as needed.

12. Complete bi-weekly time sheets

13. Other duties as assigned

Qualifications Required:

1. Complete Turning Point’s Sexual Assault Victim Advocate training

2. Proficiency in all Microsoft Office applications including Power Point, Word, and Excel.

3. The ability to communicate with, supervise and empower volunteers to be effective in their roles—experience with volunteers preferred

4. Non-judgmental, non-prejudice, and accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance, or economic status.

5. Commitment to The Turning Point’s mission and vision statement

6. Strong public relation skills

7. Knowledge of crisis advocacy and volunteer management.

8. Availability to provide phone coverage for shifts if a volunteer cannot be found.

9. Must be able to provide own transportation.

Education Requirements:

1. Bachelor’s degree in social service-related field or equivalent combination of education and experience

2. Experience or training related to issues involving sexual violence is preferred

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To apply, email resume and cover letter to careers@theturningpoint.org