READY TO MAKE A LIVING

WHILE MAKING A DIFFERENCE?

Do you want to use your talents to serve your community, and your voice to create change, all while working alongside people who will encourage and inspire you? Great! We are always looking for people like you to join our team!

Career Openings

Job Title: Administrative Assistant

Reports to: Executive Director

Location: Plano, TX

Position Summary

Our progressive and mission-driven agency is seeking a dynamic and organized individual to support the work of our agency as an Administrative Assistant. This position is an important component of our team, providing broad-based administrative support for our office and leadership team. The role involves managing incoming agency phone calls, including back-up for the crisis hotline, and providing direct support to the Executive Director (ED) and Leadership team. Core responsibilities include producing and distributing correspondence, meeting minutes, and other documents; scheduling and calendar management for the ED; ordering and managing office supplies; and supporting HR functions such as onboarding new employees and processing background checks. The role also involves assisting with event planning, serving as a liaison for the Board, and functions as a notary public. As with all Turning Point staff positions, this role is poised to respond to a survivor should they need crisis intervention. Additional duties may be assigned as required.

Supervisory Responsibilities: None

Duties & Responsibilities:

Direct support to the ED and Leadership team as directed by the ED
Provide primary coverage for all incoming agency phone calls including back-up for the crisis hotline
Produce and distribute correspondence, meeting minutes, memos, letters, forms, etc.
Assist with scheduling and calendar management for the Executive Director
Managing inventory for office supplies
HR support to include onboarding new employees, maintaining personnel files and processing employee and volunteer background checks
Assists with event planning and fundraising/friend-raising events
Acts as Board liaison for the ED
Greet clients and visitors
Function as notary public for agency
Provide direct services to victims of sexual violence via crisis intervention during business hours as needed
Other duties as assigned

Minimum Qualifications:

Proficient in MS Office Suite including, but not limited to, Outlook, OneDrive, Power Point, Excel, and Word
Excellent time management skills and ability to multi-task
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Ability to learn quickly and prioritize in a dynamic and crisis-driven environment.
Responsive to the needs of clients with a diverse array of backgrounds, experiences, and value differences
Accepting towards others regardless of race, ethnicity, sexual orientation, religion, age or appearance
Commitment to TTP mission and vision
Must complete Sexual Assault Training Program as mandated by the OAG within first 3 months of employment

Physical Demands and Work Environment

With reasonable accommodation, this position requires: the manual dexterity to sufficiently operate phones, computers, and other office and medical equipment; ability to communicate clearly and accurately to convey information using the English language, both verbally and in writing; possess visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Be capable of sitting and standing for extended periods of time, as well as be ableto intermittently push, pull, or lift 10+lbs. of force.
Occasional exposure to adverse working conditions, including exposure to safety hazards, loud noise, traffic, inclement weather conditions
Must pass all required criminal history background checks; have a valid Texas driver’s license and provide Department of Public Safety proof of driving record acceptable to agency insurers for the past three years; and must submit to pre-employment drug screen and TB test as well as random drug screens when directed.
Occasional travel between community agencies.

Education and Experience:

High School Diploma required; Bachelor’s degree preferred
2-3 years equivalent work experience required
Knowledge of office management systems and procedures

Please e-mail your resume and cover letter to careers@theturningpoint.org

Title: Communications Coordinator

Location: Plano, TX

Reports to: Training and Outreach Manager

Summary

The Communications Coordinator plays a vital role in a dynamic and mission-driven organization dedicated to addressing sexual violence. This position is responsible for developing and implementing communication strategies that promote awareness, engagement, and support for the organization's mission. The Communications Coordinator collaborates closely with the Outreach team to ensure alignment with overall goals and objectives.

What Success Looks Like:

The Communications Coordinator will develop and implement communication strategies that enhance our community engagement efforts, with a strong emphasis on reaching and connecting with marginalized and diverse populations. You will work closely with various teams to create compelling content, manage digital platforms, and execute outreach initiatives to broaden our reach and impact.

Key Responsibilities:

1. Communication Strategy:

Collaborate with the Outreach manager to develop and execute comprehensive communication strategies that align with the organization's mission, vision, and goals.
Collaborate with the Outreach team to ensure communication efforts support training, outreach, and advocacy initiatives.
Ensure that organization communications adhere to industry best practices including accessible language, providing disability and language access options, adopting trauma-informed public health approaches to communication, and ensuring racial and cultural diversity in images.

2. Content Creation:

Create compelling and engaging content for various communication channels, including but not limited to social media, website, email newsletters, and print materials.
Ensure content is accurate, relevant, and aligned with the organization's priorities and brand.
Maintain an annual editorial calendar that reflects organizational events and workflows, but also connects more broadly with national and local conversations, themes, and events.

3. Media Relations:

Establish relationships with local media outlets and journalists to promote the organization's thought leadership and initiatives.
Pitch stories and perspectives related to sexual violence awareness and prevention in collaboration with the Training and Outreach Manager.

4. Brand Management:

Update and share organizational branding and messaging guidelines to ensure consistency across all communication channels.
Ensure all communication materials and messaging adhere to the organization's brand and messaging strategies.

5. Event Promotion:

Play an active role in coordinating and promoting agency events, including the annual April community event, panel discussions, workshops, and fundraising initiatives.
Create promotional materials and outreach campaigns to maximize event attendance and impact.

6. Digital Engagement:

Manage and update the organization's website and social media channels to ensure they are current and aligned with communication strategies.
Monitor and engage with online communities to foster dialogue and support for the organization's mission.

7. Data and Analytics:

Utilize available metrics and analytics to measure the impact of communication efforts and make data-driven decisions for improvement.
Regularly report on communication outcomes and use insights for strategy refinement.

8. Collaboration:

Collaborate with the Outreach Coordinator to develop strategies targeting marginalized and culturally specific populations.
Collaborate across the agency to publicly highlight the overall organizational impact as well as each program, including collecting photos, success stories, quotes, and comments.
Ensure that communication efforts support outreach and community engagement initiatives.
Closely collaborate with the Outreach Team members to ensure a unified and cohesive approach to communication efforts, demonstrating flexibility and readiness to provide support when required

Qualifications:

Bachelor's degree in Communications, Public Relations, Marketing, or a related field.

A minimum of 3 years of experience in communications, public relations, or a related role, preferably in a nonprofit or social services setting.

Exceptional writing and editing skills with a proven ability to create engaging and compelling content.
Proficiency in graphic design tools and software is a plus.

Experience in building and maintaining relationships with media outlets and journalists.

Familiarity with brand development and messaging guidelines.

Proficiency in using social media platforms and web content management systems.

Ability to interpret data and analytics to measure the effectiveness of communication efforts.

Strong interpersonal skills with the ability to work collaboratively in a team environment.
Adaptability to fast-paced and evolving communication needs.
Fluent in Spanish is preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Ability and comfort with collaboration including being out in the community.
Annual flu and COVID Vaccinations required.
Must pass all required criminal history background checks; have a valid Texas driver’s license.
Regular travel between hospitals and community agencies